COLLEGE PARK, MD, August 18, 2020 - The City of College Park launched its new online parking services on Monday, August 17 to help customers and residents conduct their parking-related business online in the convenience of their home or via mobile devices. The new AIMS Parking/EDC Corporation system offers residents and customers the online convenience to pay or appeal parking tickets and apply for residential and visitor parking permits. “We are very excited to launch this new online parking service,” said City Manager Scott Somers, “it will provide our residents an easy way to obtain their parking permits or appeal parking tickets from the safety of their home.”
City staff researched various online parking systems for almost two years prior to selecting this new service through AIMS. Customers will now be able to view all their current and past parking citations, and photographs of the vehicle at the time of infraction.
As part of the new features, the system enables City parking enforcement officers to run vehicle license plates to validate parking permits and infractions in real-time. This real-time data will aid the City’s parking enforcement officers and will enable them to work in the field more efficiently.
While this new system enables residents and visitors to easily conduct most parking-related business online, they can still call, mail, or come to City Hall to pay or appeal parking tickets or obtain parking permits and visitor passes.
“During this unprecedented time, the ability for our residents to safely conduct most of their parking related needs online is a major benefit” said Somers, “We are pleased to have a system that improves both our staff productivity and convenience for residents. ”